ZipDeal

What is ZipDeal?

ZipDeal transforms the post-purchase waiting period at car dealerships into a revenue-generating customer experience. Our patented Pre-Delivery System engages buyers during the time between signing and vehicle delivery—when they're most receptive and ready to buy. Built on a flexible conceptual framework with 50+ customizable modules, ZipDeal adapts to fit any dealership's existing processes rather than forcing a one-size-fits-all approach. Modules cover accessories, protection packages, service scheduling, referrals, customer surveys, and more—helping dealerships capture revenue they're currently leaving on the table while dramatically improving CSI scores, customer loyalty, and long-term retention.

Who uses ZipDeal?

ZipDeal serves franchise auto dealerships, OEMs, and strategic partners looking to increase per-vehicle revenue, improve customer satisfaction scores, and streamline the delivery process. Our solution is particularly valuable for dealer groups seeking consistency of processes across multiple rooftops, F&I directors wanting to maximize product presentation opportunities, and service departments focused on pre-scheduling first appointments and building lasting customer relationships. Sales managers benefit from built-in accountability tools, while customers enjoy a more engaging, personalized delivery experience that sets the tone for long-term loyalty.

Features that drive results

Automation
Compliance & Security
Conversational AI (NLP)
Data Collection
Integrations & APIs
Machine Learning
Predictive Analytics
Real-time Decisioning
Customer Journey Mapping
Customer Success
Feedback & Surveys
Loyalty Programs
Omnichannel Campaigns
Personalized Engagement
Proactive Service Outreach
Retention Analytics
Reviews & Reputation Management
Compliance & Regulatory Management
Insurance & Add-Ons

Awards

About ZipDeal

About the Vendor
ZipDeal
2675 Brice Rd Suite B, Columbus, OH 43232
Founded in 2019

Business Support

Phone Support
Email
Chat

Languages
English, Spanish

Insurances
Insurance

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Reviews of ZipDeal

Average score

Overall
Ease of Use
Customer Service
Features
Value for Money

Find reviews by score

5
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4
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ZipDeal has an overall rating of 5.0 out of 5 stars based on 1 user reviews on V20 Group Marketplace.

Write a review

JH

Josh Holz

ZipDeal Has Changed The Game!

4 months
Comments

We have partnered with ZipDeal for multiple years now. We have seen tremendous growth through this partnership. Our profit on aftermarket protection products has tripled since we added ZipDeal. Our repeat business has seen steady growth as well as our referrals per sale. Having a tool that assists in making sure our vehicle deliveries run more smoothly as well as providing a consistent process making sure every customer has the same delivery options is huge. Profit, retention and customer satisfaction has improved dramatically since we added ZipDeal.

Pros

We really like how customizable the tool is.

Cons

Nothing at the moment

Vendor found in

AIAutomationCompliance & Regulatory ManagementCompliance & SecurityConversational AI (NLP)Customer Experience / RetentionCustomer Journey MappingCustomer SuccessData CollectionFeedback & SurveysFinance / CreditInsurance & Add-OnsIntegrations & APIsLoyalty ProgramsMachine LearningOmnichannel CampaignsPersonalized EngagementPredictive AnalyticsProactive Service OutreachReal-time DecisioningRetention AnalyticsReviews & Reputation ManagementEnglishSpanishFree TrialMonthly Subscription
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