Vicimus

What is Vicimus?

Vicimus is an automotive technology and dealership growth company focused on helping dealers connect the dots between marketing, sales, service, retention, and customer communication.

Unlike vendors that specialize in only one piece of the dealership ecosystem, Vicimus delivers an integrated platform designed to improve customer engagement, increase retention, drive fixed ops revenue, and create more value from the dealership’s existing database. Our solutions include lifecycle marketing, AI-powered communication, Meta inventory advertising, dealer websites, business intelligence, and finance process optimization.

What sets Vicimus apart is the combination of proprietary technology and real automotive expertise. Our team includes dealership operators, marketers, and performance specialists who work directly with dealers to optimize strategy, execution, and measurable results. We believe technology should enhance the dealership experience, not replace the people behind it.

Ultimately, Vicimus helps dealerships operate smarter, communicate better, and grow more profitably through connected technology, hands-on partnership, and data driven execution.

Who uses Vicimus?

Our solutions are ideal for dealers looking to increase retention, improve fixed ops performance, drive more effective sales and service campaigns, and reduce reliance on expensive third-party lead sources. From single-point rooftops to growing dealer groups, Vicimus helps teams better connect marketing, sales, service, and customer communication into one cohesive strategy.

Dealerships that benefit most from Vicimus are those seeking a true partner, not just another software vendor. Our combination of automotive-focused technology, AI-powered automation, and hands-on performance support helps dealers save time, improve engagement, and deliver measurable results across the entire customer lifecycle.

Features that drive results

Automation
Conversational AI (NLP)
Data Collection
Predictive Analytics
Customer Success
Omnichannel Campaigns
Personalized Engagement
Proactive Service Outreach
Retention Analytics
Reviews & Reputation Management
Multi-channel
Nurturing
Optimization
Personalization
Scoring
Segmentation
Triggers

Awards

About Vicimus

About the Vendor
Vicimus
1870 Aldersbrook Gate Unit 22 London, Ontario N6G 3X4

Business Support

Phone Support
Email
Chat

Languages
English, French, Spanish

Contact Vendor

Get started

Please select an option below to find out more information about this partner.

Send this vendor info to my inbox

By proceeding, you agree to our Terms Of Use and Privacy Policy, and agree to receive marketing emails from V20 Group Marketplace. You can unsubscribe at any time.

Reviews of Vicimus

Average score

Overall
Ease of Use
Customer Service
Features
Value for Money

Find reviews by score

5
100.0%
4
0.0%
3
0.0%
2
0.0%
1
0.0%

Vicimus has an overall rating of 5.0 out of 5 stars based on 1 user reviews on V20 Group Marketplace.

Write a review

KA

Kristi Alguire

Long time Bumper customer

2 weeks
Comments

I've been using Bumper's email, text, and ringless voicemail products across 10 rooftops for over 4 years. I had previously used other vendors for email and text but Bumper stands out from the rest with their turn around time, responsiveness and customer service. My dedicated performance manager understands the automotive business and reaches out with suggestions for campaigns. She's also easy to get ahold of, that's not always been the case with other providers. The Bumper dashboard is thorough and easy to navigate, and works well with our DMS.
Their campaigns are put together professionally and quickly, the best that I've seen in my over 30 years in the car business.

Pros

Customer service, dashboard, turn around time.

Cons

Happy with the product

Vicimus FAQ's

What types of dealerships benefit most from Vicimus?

Vicimus works with single-point dealerships, dealer groups, and fixed ops focused organizations looking to improve customer retention, increase engagement, and create more value from their existing database.

What makes Vicimus different from traditional automotive marketing agencies?
Does Vicimus integrate with our existing CRM, DMS, and dealership systems?
What areas of the dealership does Vicimus support?
Is Vicimus focused more on sales or fixed operations?
How does Vicimus use AI?
Do dealers receive ongoing support after onboarding?
Can Vicimus help reduce reliance on third-party lead providers?
Is Vicimus customizable for different dealership sizes and goals?

Vendor found in

AIAutomationConversational AI (NLP)Customer Experience / RetentionCustomer SuccessData CollectionMarketing AutomationMulti-channelNurturingOmnichannel CampaignsOptimizationPersonalizationPersonalized EngagementPredictive AnalyticsProactive Service OutreachRetention AnalyticsReviews & Reputation ManagementScoringSegmentationTriggersEnglishFrenchSpanishAnnual SubscriptionFree TrialMonthly Subscription
Next event

Come and meet us at NADA SHOW Las Vegas 2026

Booth Number: 2001W
One place to meet, learn, partner, and deliver unmatched vendor value