STELLA Automotive AI

What is STELLA Automotive AI?

STELLA Automotive AI is the industry’s leading customer engagement platform built specifically for dealers, by dealers, to handle all inbound and outbound customer communication.

Dealers never miss a call thanks to their new super-employee, STELLA, who answers every inbound call on the first ring, 24/7, with a warm, personable style. STELLA speaks multiple languages, intelligently answers questions, routes calls by topic or employee name, and books service and sales appointments with no transfers, typically in under two minutes.

Dealers also generate new revenue and improve customer retention by leveraging STELLA Catalyst, our dynamic and fully compliant outbound AI agent that proactively contacts new and existing customers via SMS and voice. Catalyst engages customers across sales, service, parts, lead management, promotions, and warranty campaigns to help fill service lanes and showroom appointments.

Powered by real-world auto retail experience, best-in-class AI technology, highly configurable dealer system integrations, and a passionate Customer Success team that works alongside yours to deliver measurable value, STELLA is the trusted AI partner for your dealership.

Who uses STELLA Automotive AI?

STELLA supports a wide range of automotive partners including dealerships of every brand, all major OEM\'s, BDCs looking to boost efficiency, dealership service departments, and independent repair shops.

Features that drive results

Automation
Compliance & Security
Conversational AI (NLP)
Data Collection
Integrations & APIs
Machine Learning
Predictive Analytics
Real-time Decisioning
Call Management & Tracking
Chatbots & AI Assistants
Instant Messaging
Live Messaging
SMS & Text Messaging
Unified Communication Hub
Customer Journey Mapping
Customer Success
Feedback & Surveys
Omnichannel Campaigns
Personalized Engagement
Proactive Service Outreach
Retention Analytics

Awards

About STELLA Automotive AI

About the Vendor
STELLA Automotive AI
3001 N Rocky Point Dr E, Tampa, FL 33607
Founded in 2022

Business Support

Phone Support
Email

Languages
English, Spanish

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Vendor found in

AIAutomationCall Management & TrackingChatbots & AI AssistantsCommunication ToolsCompliance & SecurityConversational AI (NLP)Customer Experience / RetentionCustomer Journey MappingCustomer SuccessData CollectionFeedback & SurveysInstant MessagingIntegrations & APIsLive MessagingMachine LearningOmnichannel CampaignsPersonalized EngagementPredictive AnalyticsProactive Service OutreachReal-time DecisioningRetention AnalyticsSMS & Text MessagingUnified Communication HubEnglishSpanishMonthly Subscription
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