Convergence

Convergence doesn’t replace your CRM or BDC — it activates them.
We sit between your data and your customers, identifying who to contact, when to reach out, and what to say, and then managing the resulting conversations.

We focus on outcomes, not vanity metrics.
Convergence tracks engagement, conversations, appointment requests, and scheduled visits through our Portal using TrafficGauge reporting, so you can see how messaging translates into real showroom and service traffic.

Yes. Compliance is built into our process.
All messaging follows TCPA and Do-Not-Call guidelines, includes proper opt-out language, and aligns with OEM marketing requirements. Messaging is monitored and managed — not automated and forgotten.

Most dealerships can be live within a few weeks.
Once data access and compliance approvals are in place, we handle setup, campaign logic, and messaging so outreach can begin quickly without adding work for your team.

Yes. Convergence supports both sales and service use cases.
From reactivating lost service customers to identifying high-intent sales opportunities, we use the same data-driven approach to drive appointments across both departments.