ActivEngage

What is ActivEngage?

Human Led. AI Enhanced. Always Powerful.

ActivEngage was built on a simple belief: Technology should strengthen human connection—not replace it.

For nearly two decades, we’ve helped automotive brands turn digital moments into meaningful conversations by ensuring every shopper is met with a real person who knows how to engage, listen, and guide.

We create conversations.
Our platform blends intelligent automation, real-time insights, and expertly trained human engagement specialists to capture intent at the moment it matters most. Whether it starts on a website, through SMS, social channels, or a missed call, ActivEngage ensures every opportunity is handled with care, urgency, and authenticity.

Because when shoppers feel heard, trust follows.
And when trust exists, results happen.

At ActivEngage, AI enhances the experience, but people lead it.
That’s how conversations turn into sales and customers.

Who uses ActivEngage?

Built for Automotive Brands That Take Engagement Seriously.

ActivEngage partners with automotive organizations of every size that share one common goal: never miss a meaningful customer moment.

We proudly support:
• Franchised & Independent Dealerships focused on higher quality conversion and better shopper experiences
• Dealer Groups looking to standardize engagement across rooftops without losing the human touch
• OEMs seeking consistent, brand-safe conversations at scale
• Automotive Dealer Services & Marketplaces that rely on trust, responsiveness, and live interaction to drive value

If your brand depends on conversations to move business forward, ActivEngage fits seamlessly into your ecosystem, capturing intent, creating clarity, and connecting customers to real people at the right moment.

Ready to see what fully engaged looks like?

Features that drive results

Call Management & Tracking
Live Messaging
SMS & Text Messaging
Social Media Messaging
Unified Communication Hub
Video Conferencing
Customer Success
Feedback & Surveys
Personalized Engagement
Proactive Service Outreach
Retention Analytics
ADA Compliance & Accessibility Tools
Analytics & Reporting
Conversion Tools
CRM Integration
Digital Retailing Integration
Live Messaging/Chatbot/AI Assistant

Awards

About ActivEngage

About the Vendor
ActivEngage
2701 Maitland Center Pkwy Suite 300, Maitland, FL 32751
Founded in 2007

Business Support

Phone Support
Email
Chat

Languages
Chinese, English, French, German, Hindi, Portuguese, Russian, Spanish

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ActivEngage FAQ's

What is the ROI of ActivEngage for Dealerships?

ActivEngage delivers more than just engagement—it delivers revenue. Dealerships using ActivEngage’s human-led approach have seen:

• 97% of customers prefer chat or text
• Average chat-to-lead conversions average 80%—that’s up to 40% higher conversion rates
• Lead with real appointments is 25% on average
• A 15% increase in service appointment show rates
• An average $60 boost in revenue per RO

Faster responses, higher-quality leads, and more meaningful interactions directly impact your bottom line.

Can ActivEngage Integrate with My CRM and Digital Retailing Tools?
How Does ActivEngage Improve Follow-up Communication?
How Does ActivEngage Create Quality Conversations?
Does ActivEngage Integrate with Other Dealership Tools and Programs?

Vendor found in

ADA Compliance & Accessibility ToolsAnalytics & ReportingCall Management & TrackingCommunication ToolsConversion ToolsCRM IntegrationCustomer Experience / RetentionCustomer SuccessDigital Retailing IntegrationFeedback & SurveysLive MessagingLive Messaging/Chatbot/AI AssistantPersonalized EngagementProactive Service OutreachRetention AnalyticsSMS & Text MessagingSocial Media MessagingUnified Communication HubVideo ConferencingWebsite ToolsChineseEnglishFrenchGermanHindiPortugueseRussianSpanishMonthly Subscription
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